Do I sign up at stripe.com first?
No. Start from Lodge Dashboard.
- Set up Stripe creates the account and connects it in one go.
- An account opened separately on stripe.com isn't connected to Lodge Dashboard and can't be linked to it.
Lodge payments
Create and connect your lodge's Stripe account.
How the account is created, what connecting it means, and how to change it later.
How it works
Creating it and connecting it are one action.
- 01
Press Set up Stripe
An Admin or Secretary presses it on Settings › Payments.
- 02
The account is created
Lodge Dashboard creates the lodge's own Stripe account and connects it straight away, as a UK unincorporated non-profit.
- 03
Stripe's form opens
You sign in or create a Stripe login, then give Stripe the lodge's details on Stripe's own pages.
- 04
You come back
You return to Settings › Payments. When the card says Ready, the lodge can take payments.
Before you press it
The questions people ask first.
The lodge already has a Stripe account?
It can't be linked at present.
- Lodge Dashboard always creates a new account for the lodge.
- Already taking payments through Stripe? Speak to us before you start.
I have my own Stripe login?
You can use it. The lodge still gets its own account.
- One email address can hold several Stripe accounts. Click the account name at the top left to switch between them.
- Stripe may offer to reuse details from an existing account. Shared details then stay in sync between the two.
- Choose to set up from the beginning unless those details are the lodge's own.
Stripe: Multiple accounts · Networked onboarding
Which email address?
The form opens on your Lodge Dashboard email.
- A later disconnect is confirmed by the address that connected the account.
- Whoever creates the account becomes its Super Administrator on Stripe.
Our note: Use an address you'll keep, and invite your successor before you stand down.
Stripe: User roles
What connected means
Who does what once it's connected.
The lodge
Owns the account.
- Accepts the Stripe Services Agreement directly with Stripe.
- Has the full Stripe Dashboard, through Open Stripe Dashboard on the card.
- Receives payouts in its own bank account.
- Answers any disputes from its Stripe Dashboard.
Stripe: Stripe Services Agreement
Lodge Dashboard
Starts payments on the lodge's account and records them.
- Starts payments and refunds, and reads their status, the balance and payouts.
- Takes no cut of payments and never holds the money.
- Stripe says connected platforms can't view card numbers.
- Your ID and documents stay on Stripe's pages.
Stripe: What a connected platform can do
Stripe
Takes the payments and checks who the lodge is.
- Processes payments and pays out to the lodge's bank.
- Verifies the lodge and the people named, and makes the final decision.
- Charges no set-up or monthly fee, only a fee per payment, which the lodge pays.
Stripe: Set up your account · UK pricing
If set-up stops part way
You can come back, or start again.
Continue setting up
Picks up where it stopped.
- The card says who started the account and when.
- Another Admin or Secretary can continue it. It then becomes theirs, including confirming any later disconnect.
- Link expired? You get a fresh one.
Stripe: Stripe-hosted onboarding
Start a new connection
Replaces the unfinished account.
- Only offered while nothing is active and no Stripe money has gone through the account.
- It needs no confirmation, because nothing can be lost.
- A working account can't be replaced this way.
Disconnecting a working account
It takes an emailed confirmation.
How it works
- An Admin or Secretary presses Disconnect Stripe.
- We email a link to the address that connected the account. It lasts 48 hours, and nothing changes unless its button is pressed.
- It's refused while a monthly plan is running, a payment is settling or a recent checkout could still be paid.
- That person has left? Speak to us.
- The Secretary and Treasurer are told when it happens.
What happens afterwards
- The lodge's Stripe account stays open with its balance and payouts. Stripe says it still works as a normal Stripe account.
- Refunds on old payments are done from its Stripe Dashboard.
- A new account can be connected straight away.
- Stripe also lets you revoke access under Apps › Apps Overview › Installed Apps. Use the button in Lodge Dashboard instead: from Stripe, we only hear afterwards.
Our note: On GoCardless today? Leave it connected. The lodge keeps using it until Stripe is ready, and running plans keep collecting.
Stripe: Removing a connected account · Disconnecting a platform
Everything here comes from Stripe's documentation, read on 3 November 2026, except where it says Our note or describes Lodge Dashboard itself. Stripe makes the final decision and can ask for more.